Patient Access online account setup


We would like to provide you with an online account that will allow you to view your medical record, request prescriptions and even in some circumstances to book appointments/telephone calls with clinicians. Although there is no obligation to have an online account or use it, it is very beneficial to patients to have one as it makes requesting medications and in some circumstances booking appointments much easier. It doesn't mean you can't contact us in the usual ways but can make access much easier and quicker.

There are a variety of apps that will allow you to do this, these include Patient Access, the NHS app and Echo. You are free to choose which app you want to use.


We usually recommend Patient Access as it is simple and has a broad range of functions. Please click here to visit the Patient Access website as you need to sign up with them first.
In order to have the Deerbrook surgery linked to your medical app, you will need the following information from us:
  1. A linkage key
  2. Our ODS code
  3. Your user number
We can only provide these details once we have seen ID from you. This can be easily uploaded (below) as a photo or scanned image or you can bring this to the surgery for a member of staff to see. Once you've provided this, we will send you an email with the details needed to link to the practice. If you are already registered with an app, you can use these details to link to us. If you're not yet registered with Patient Access, just sign up online and once you have the linkage, ODS and user number from us, you can just add them on to your account.
If we've already provided you with an online account previously but you have forgotten the details, please click the button on the right. Otherwise, please continue below with this form.
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Patient's Details
Identification Upload

Patient Identification 

Please upload one form of ID as per the list below

We will not store these documents and we will securely delete / destroy them after our initial verification.

Acceptable Identification: Photo Driving License, Passport, Residency card (for children a birth certificate is acceptable).

Privacy Consent

This form collects personal and medical information about you. We use this information to allow the practice team to contact you. Please read our Privacy Policy to discover how we protect and manage your submitted data.


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